Shipping Policy for Lurevyn
At Lurevyn (https://lurevyn.com/), we are committed to delivering your fashion finds quickly and safely. This Shipping Policy explains everything you need to know about how we handle shipping and delivery.
ORDER PROCESSING
- Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has been shipped.
SHIPPING RATES & DELIVERY ESTIMATES
We offer free shipping on all orders!
Estimated Delivery Time:
- UK: 5–10 business days
- USA: 5–12 business days
- Europe: 6–14 business days
- Rest of World: 7–20 business days
Please note: Delivery times may vary based on your location, customs processing, or unexpected postal delays.
TRACKING YOUR ORDER
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number.
Tracking information may take 24–48 hours to update.
If you haven’t received your tracking number within 5 business days, please contact us at support@lurevyn.com.
SHIPPING CARRIERS
We work with trusted carriers like:
- Royal Mail
- Evri
- Yodel
- DHL
- Aramex
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure the shipping address is entered correctly.
We are not responsible for packages sent to the wrong address due to an incorrect shipping address entered at checkout.
If you realize you entered the wrong address, please contact us immediately at support@lurevyn.com. We will do our best to update it before your order ships.
LOST, DAMAGED, OR STOLEN PACKAGES
- Lurevyn is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact us as soon as possible at support@lurevyn.com with your order number and photos of the product.
- If your order is lost or stolen after being marked as delivered, please contact the shipping carrier directly to file a claim.
We’ll assist you in resolving any shipping issues wherever we can!
Questions about shipping?
Please reach out to our team at support@lurevyn.com — we are happy to help!
Shipping FAQs
Where do you ship?
We ship worldwide! 🌎
No matter where you are, Lurevyn will deliver your favorite fashion pieces right to your door.
How long does shipping take?
Our typical delivery times are:
- UK: 5–10 business days
- USA: 5–12 business days
- Europe: 6–14 business days
- Rest of the World: 7–20 business days
Please note: Delivery times can vary depending on your location and customs procedures.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order through the carrier’s website (Royal Mail, Evri, Yodel, DHL, or Aramex).
How much does shipping cost?
Shipping is 100% free on all orders — no hidden fees!
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us immediately at support@lurevyn.com.
If your order hasn’t been shipped yet, we will do our best to correct it.
What should I do if my package is lost or damaged?
If your order is lost, damaged, or you received the wrong item, please contact us at support@lurevyn.com with your order number and any photos if applicable.
We’ll make it right!
